Support
Matt Fairchild Apr 04 • Help, Guides and Tips
On Tiny Zoo:
There is a new feature of Tiny Zoo that will allow you to transfer your game by yourself, instantly. This requires you to have your OLD device still with you, as well as a NEW device with a camera included. If you have both devices, you can complete the transfer on your end within the next five minutes.
To start transferring, make sure your Tiny Zoo is updated to at least version 1.8.2. Open your game, tap MENU, followed by TRANSFER YOUR ZOO. For more information about the in-game transfer feature, visit http://bit.ly/tinyzootransfer.
For all other TinyCo Games:
We can help! For all TinyCo games besides Tiny Zoo, you will need to contact TinyCo Support (using the form at the bottom of this page) to transfer the game. When contacting us, please include as much of the following information as possible:
- The UDID from your old device, if you have it handy.
- The TinyID from your old device, if you made one.
- The UDID from your new device.
- Which game(s) you need transferred.
Once we have this information, we can help transfer your game to your new device.
For Tiny Village Android:
Please forward us the following information:
- Your TinyID from your OLD device.
- Your TinyID on your NEW device. If your device does not yet have one, please install Tiny Village and set up a new account. Please note that this will become your permanent new TinyID.
Matt Fairchild Apr 04 • Help, Guides and Tips
To find your UDID on your iPhone, iPad or iPod Touch:
- Connect it to your computer and wait for iTunes to launch.
- Select your iPhone, iPad or iPod Touch from the devices list in iTunes and click the "Summary" tab. Here you'll see information about your device, such as name, capacity, software version, serial number, and phone number.
- To see your UDID, click on the word "serial number" beside the picture of the iPhone/iPad/iPod Touch. You should see the word "Identifer (UDID)" and an alphanumeric string - this is your UDID.
- Copy your UDID number by pressing Ctrl C or Cmd C (if on a Mac) since you will not be able to simply select the UDID and copy it. Please note that it will not appear as though you have copied the UDID, but if you did press Ctrl C or Cmd C, that does copy it.
- You should now be able to copy your UDID to your email, notepad or document.